Archive

Volume 2, Number 2 / April issue 2016
Hendyat Soetopo, Asep Sunandar, Sultoni
Improvement of teaching service quality standard at vocational school, a case study at SMKN 4 Malang
Abstract

The research study was about process of teaching, facilities supporting learning achievement, and school programs to improve learning quality of output SMKN 4 Malang. Research done with qualitative approach by case study model. Data analysis used to Miles-Huberman technique. The results showed SMKN 4 Malang implemented learning active model, teachers prepared learning design (RPP), learning media, game simulation and slides presentation. Students are assigned to work on projects that require the growth of creative learning. The learning process has the support of adequate facilities ranging from the common manifold facilities to specialized facilities. Learning evaluation not only at learning result but involved learning processes. Work practice done in 1 year duration, Meanwhile in others school the program done 6 mounts. Teachers competency improvement by teacher soft skill program and student soft skill program. The lack must to improve at SMKN 4 Malang is headmaster and teachers senior monitoring to junior teachers, and monitoring to students work practice program.
Keywords: teaching, learning quality standard, vocation

Cite this article:
Hendyat Soetopo, Asep Sunandar, Sultoni. Improvement of teaching service quality standard at vocational school, a case study at SMKN 4 Malang. Acta Scientiae et Intellectus, 2(2)2016, 7-15.


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